Xgbet Terms and Conditions – Your Rights and Responsibilities

By using xgbet's website and services, you are considered to have fully accepted these Terms & Conditions. It is important that you read this document in full before you start using our services.

Xgbet is an international-standard online betting platform built specifically for users in Bangladesh. We offer betting on cricket, football, tennis, basketball, and more than 30 other sports.

Xgbet reserves the right to update these Terms and Conditions at any time without prior notice. However, for significant changes, users will be informed in advance via email or through the platform. Continued use of the platform after any update will be considered acceptance of the revised terms.

Along with these Terms & Conditions, compliance with xgbet's Privacy Policy and Responsible Betting Policy is mandatory. Together, these three documents form the complete legal framework governing the use of xgbet.

To open an account and use xgbet's services, you must meet the eligibility requirements below. Failure to comply may result in account closure and forfeiture of deposited funds.

• You must be at least 18 years old. Use of xgbet by minors is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Each individual may only open one account. Multiple accounts are strictly prohibited.
• You must keep your account password and login credentials strictly confidential.
• KYC documents must be submitted for account verification.
• Accounts may not be transferred or sold to another person.

To verify your account, you may be required to submit a government-issued ID such as a National ID Card (NID), passport, or driving license. Withdrawals may be restricted until the verification process is complete.

Depositing and withdrawing on xgbet is straightforward using bKash, Nagad, or Rocket. All financial transactions are processed securely and encrypted. There are no hidden charges on xgbet.

• The minimum deposit amount is ৳500, and the maximum daily deposit limit is set according to applicable terms.
• The minimum withdrawal amount is ৳1,000. Processing takes between 24 and 72 hours.
• Withdrawals can only be processed to the same payment method used for the deposit.
• Large withdrawals may be held until account verification is complete.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• xgbet may request additional verification for any suspicious transactions.

If incorrect details are provided at the time of deposit, the transaction may fail and xgbet will not be held liable. If a deposit is sent to the wrong number, xgbet cannot guarantee recovery, so always double-check your details before proceeding.

Xgbet regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms outlined on the relevant promotion page. By claiming a bonus, you agree to those terms.

• The welcome bonus is available to new members only and can be claimed once.
• Withdrawals can only be made after the wagering requirement for each bonus has been fulfilled.
• Bonuses are typically valid for 7 to 30 days. Any unused bonus will be forfeited once the validity period expires.
• Multiple bonuses cannot be used simultaneously unless a specific promotion explicitly allows it.
• Bets placed with bonus funds may be subject to minimum odds requirements.
• xgbet reserves the right to modify or discontinue any bonus program at any time.

If xgbet suspects bonus abuse or bonus hunting, it reserves the right to investigate the account and void any bonuses. Please use bonuses fairly and in accordance with the terms.

All bets placed on xgbet must comply with the applicable betting rules. Once a bet is placed, it cannot be changed unless a special option is offered under live betting. All bet outcomes are determined by the official results of the relevant sporting event.

• The odds displayed at the time a bet is accepted are final. Any subsequent changes to the odds will not apply.
• If an event is cancelled, the full stake will be refunded.
• If incorrect odds are displayed due to a technical error, xgbet reserves the right to void the affected bets.
• In live betting, bets may not be accepted if your internet connection is lost.
• Both single bets and multi-selection bets (accumulators) are accepted.
• Maximum win limits are set separately for each market.

Certain activities are strictly prohibited on the xgbet platform in order to maintain a fair environment. Violating these restrictions will result in account closure and may lead to legal action if necessary.

• Participating in or facilitating match-fixing or result manipulation.
• Opening multiple accounts or using another person's account.
• Using betting software, bots, or any automated method to place bets.
• Depositing through money laundering or the use of illegally obtained funds.
• Using tactics to circumvent bonus terms and conditions.
• Attempting to hack or carry out any form of attack on the platform's security.
• Harassing or threatening other users.

Xgbet uses advanced technology to monitor suspicious activity. If any irregularity is detected, the relevant legal authorities may be notified and all related information may be shared with them.

Users may request account closure at any time. xgbet also reserves the right to suspend or permanently close accounts under certain circumstances.

• To close your account voluntarily, please contact our support team.
• Before closing your account, make sure all pending bets are settled and your balance is withdrawn.
• Accounts may be closed without notice in the event of a rule violation.
• Accounts that have been inactive for an extended period (12 months) may be temporarily suspended.
• For self-exclusion, accounts can be locked for a specified period.

Any remaining balance after account closure will be returned to the registered payment method; however, balances may be forfeited in cases of rule violations.

Xgbet takes responsible betting seriously. We believe betting is a form of entertainment, not a source of income. We have a range of safeguards in place to make sure betting never has a negative impact on your life.

• Set Deposit Limits – You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Break – You can temporarily suspend your account for a set period.
• Self-Exclusion – For a long-term break, accounts can be locked for anywhere between 6 months and 5 years.
• Reality Check – A summary of your betting activity will be displayed at regular intervals.
• If you need assistance, feel free to reach out to our support team directly.

To find out more, visit our Responsible Betting Visit the page.

Xgbet treats the protection of your personal information as its top priority. We only collect data necessary to provide our services and will never sell it to third parties.

• All data is protected with SSL encryption.
• Payment details are never stored in full on our servers.
• Information may be shared with government agencies when required by law.
• You have the right to view, correct, and delete your personal data.

To read our full Privacy Policy Privacy Policy Read the page.

If you have a complaint or dispute, please contact our customer support team in the first instance. We aim to resolve all issues within 48 hours.

• To submit a complaint, reach out to our support team via email or live chat.
• Please submit a detailed description of your complaint along with screenshots and relevant dates.
• If the issue is not resolved at the initial level, it will be escalated to a higher authority.
• In disputes over bet outcomes, official data sources will be considered the final authority.
• The option for external arbitration against xgbet's final decisions may be limited.

Xgbet may update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The latest version of these Terms and Conditions is always available on the xgbet website. Printed or saved copies of older versions are not reliable — the current version published online is the one that applies.